We're here to help
When you buy with Gleeson, you can expect a quality home and service throughout your buying journey and beyond.
Contact Customer Care
Within each of our regional offices, we have a Customer Relations Advisor available to assist you should you need them.
If you wish to raise an issue with your home within the first two years of occupation, this should be done via the My Gleeson portal. Following up on any issue you have already raised should also be done by using the “Follow Up” function within My Gleeson.
For any other support regarding your new home, please select your development from the drop down list below to be presented with the correct number for your Regional Customer Relations Advisor (CRA). Should your advisor be on another call, please leave us a message as this will generate an email to your CRA who will be sure to get back to you.
Please ensure you message gives us details of:
- your full name
- the name of your development
- your plot number
- the best number to call you back on
- a brief message letting us know what you need to discuss with us
Customer CareFind your development
We hope that your home will be issue free, but sometimes faults can happen. If you need to raise a concern regarding any aspect of your new home you can do this via your My Gleeson portal.
My Gleeson is accessible to our customers 24 hours a day and allows you to raise any concerns at your own convenience.